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Care Quality Matters

CQC Observations Toolkit

CQC Observations Toolkit

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The Care Quality Commission (CQC) has introduced significant changes to their inspection process through the Single Assessment Framework. One of the biggest updates is the introduction of 'Observation Visits', a major shift that will impact how services are evaluated moving forward. As a care provider, staying informed and ready for these changes is not just beneficial - it’s essential to maintain your compliance and quality ratings.

In response to these changes, we have created a CQC Observation Visits Toolkit that contains expert-created resources you need to effectively prepare for and navigate these new inspection requirements.

Our toolkit includes:

  • Evidence Analysis Template – Organise and analyse the evidence you need for inspection readiness.
  • Evidence Scoring Example: Safeguarding – A helpful example of how to score safeguarding measures within your service.
  • 'Mum' Test Checklist – Ensure the care delivered would pass the ‘Mum’ test.
  • Quality Improvement Form – Keep track of and document all quality improvements.
  • Quality Improvement Plan Example and Template – A step-by-step guide and template to help you create and implement quality improvement initiatives.
  • Quality Monitoring Checklist – Ensure you are continuously monitoring and maintaining care standards.
  • Quality Statements Assessment Evidence Checklist – A tool to help you map your evidence to CQC’s new Quality Statements.
  • Single Assessment Framework Quality Statements – A breakdown of the Quality Statements to ensure your evidence aligns with CQC’s expectations.

 

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