Whistleblowing Toolkit

Every day in the UK, more than 7 complaints are made about adult social care to the Local Government Ombudsman (LGO) alone.

How bad would you feel if you discovered that a member of your staff or a family member had gone straight to the LGO or the CQC without raising their concern with you first?

Inside you'll find 14 documents and 2 special reports:

• A Complaints Action Plan Template.
• Comments and Complaints Policy and Procedure Document.
• Investigation Outcome Letter.
• Whistleblowing Policy.
• Adverse Incident Report Template.
• Whistleblowing Special Report.
• Complaints Special Report.