Care Quality Matters

Whistleblowing Toolkit

£34.95 GBP
Plus VAT

Every day in the UK, more than 7 complaints are made about adult social care to the Local Government Ombudsman (LGO) alone.

How bad would you feel if you discovered that a member of your staff or a family member had gone straight to the LGO or the CQC without raising their concern with you first?

Inside you'll find 14 documents and 2 special reports:

  • A Complaints Action Plan Template.
  • Comments and Complaints Policy and Procedure Document.
  • Investigation Outcome Letter.
  • Whistleblowing Policy.
  • Adverse Incident Report Template.
  • Whistleblowing Special Report.
  • Complaints Special Report.

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